Philadelphia landlord services

The City will pay your tenant's back rent — we handle it.

Rental Assistance Philadelphia helps landlords recover a delinquent tenant's back rent — paid by the City, up to $3,500 plus two months of future rent, by direct deposit straight to your bank.

Not a loan No application fee Paid by direct deposit

How we help

Two ways we help Philadelphia landlords.

Back RentRecover your tenant's back rent

Your tenant is behind. The City can pay the back rent — up to $3,500 plus two months of future rent — by direct deposit straight to you. We run the whole filing.

Recover back rent →

Other ServicesLicensing & city-tax compliance

Need a rental license or to clear up city taxes? We handle that too. You can't legally collect rent without a Rental License — we get you licensed and current on city taxes, in the right order, so you're cleared to operate.

See other services →

Back RentRecover your tenant's back rent

The City will pay your tenant's back rent — directly to your bank.

If your tenant is behind, the City can pay the past-due balance plus two months of future rent, by direct deposit straight to you. We handle the whole filing. It costs you nothing.

$0
Cost to you — not a loan
~1.5 months
Median to payment
Up to $3,500
Back rent recovered
+2 months
Future rent paid

Figures reflect real Philadelphia diversion filings managed to date. Approved amounts vary with rent level; filed cases historically skewed toward lower-rent units, so higher-rent units recover materially more.

The problem

You're owed months of rent — and you assume you have to eat the loss.

Most landlords never learn the City will cover a delinquent tenant's back rent. The money's there; the application is the hard part — it runs through the City's portal and stalls the moment a document is missing. That's the part we do for you.

01

You're owed months of rent

A tenant falls behind, the balance grows, and an eviction feels like the only option — an expensive one that still leaves you unpaid.

02

The program exists, but it's buried

Philadelphia's Targeted Financial Assistance (TFA) can pay the back rent, but few landlords know it covers them, not just tenants.

03

The paperwork kills it

The City's site issues an application number but gives you no single view of your cases. One missing document and the file stalls.

How it works

Three steps to getting paid.

It runs through the City's Eviction Diversion Program. We open the case, choose the assistance track, and the City pays you — here's all it takes.

1

We open your diversion case

We file your Eviction Diversion Program case and elect the TFA track at the start — the path that triggers payment instead of mediation.

2

We run the application end to end

We assemble every document the City portal wants, in order, and submit your rent ledger — so the file never stalls and you never chase paperwork.

3

The City pays you by direct deposit

Once approved, the City deposits the past-due rent plus two months of future rent straight into your bank account. Payment possible within 30 days.

Diversion → payment → moratorium.

Here's the path, start to finish — we manage every step so it doesn't stall.

01

Open diversion

A diversion case is opened and the required “notice of diversion rights” goes to the tenant. The ~30-day good-faith clock begins.

02

Choose the TFA track

At the start of diversion we will select Targeted Financial Assistance (TFA) instead of mediation — the path where the City pays the rent.

03

Get paid by direct deposit

Once approved, the City pays back rent (up to the $3,500 cap) plus two months of future rent, by direct deposit to you.

04

60-day moratorium

After TFA pays the two future months, a 60-day window follows during which you cannot file for eviction — this is the time for your tenant to get back on track.

How long does this take?

The City pays two months of future rent, then a 60-day “no eviction” window follows. Here's the sequence at a glance — we’ll notify you when the moratorium is over, and if your tenant isn’t paying rent again, we can restart the eviction process.

Ledger-submission month Two future months the City pays 60-day window you cannot file for eviction
Read it as a chain: submit a ledger in June → the City pays you for July & August (the two future months) → then September & October you're under the 60-day eviction-filing moratorium.

Illustrative example. Exact pay dates can shift; the ledger-month → two-paid-months → 60-day-moratorium sequence is the mechanic.

It's simple to qualify. It's cumbersome to complete.

The hold-up is never the money — it's the documents and the portal. We handle that part. Here's who does what:

What the City handles

  • Issues the program and the funds
  • Reviews the application and ledger
  • Pays back rent + two months of future rent by direct deposit
  • Sets the 60-day post-payment moratorium

What we handle

  • Open diversion and elect the TFA track on time
  • Assemble every required document, in order
  • Submit and shepherd the file so it never stalls
  • Consolidate every application into one view for you

What you can collect

Past-due rent, plus two months of future rent — at no cost to you.

Recoverable back rent
Up to $3,500
Back rent recovered

The cap is on recoverable back rent — not an eligibility ceiling. A tenant owing more still qualifies.

Runway
+2 months
Future rent paid

On top of the back rent, the City pays two months of upcoming rent — a real runway to reset the tenancy.

Your cost
$0
Cost to you

It's not a loan and there's no repayment. Funds arrive by direct deposit to your bank account.

Owed more than $3,500? You still qualify. You settle the back-due balance at the $3,500 cap and still receive the two future months — getting paid beats carrying the loss.

The most misunderstood number

The $3,500 is a cap on recovery — not a limit on who qualifies.

This trips up almost every landlord, so let's be exact about it.

What $3,500 is not

It is not an eligibility ceiling. A tenant who owes more than $3,500 is not disqualified. You don't lose access because the balance is large.

What $3,500 is

It's the maximum back rent the program will recover. If the balance is higher, you settle the back-due portion at the $3,500 cap — and you still receive the two future months on top.

Worked example. A tenant owes you $5,800. You're not shut out. The program settles the back rent at the $3,500 cap and still pays two months of future rent by direct deposit. Getting most of it — plus a runway of future rent — beats carrying the full loss and paying to evict.

The catch (there isn't one)

It costs you nothing.

Not a loan

There's nothing to pay back. The funds are an assistance payment, not credit against future rent.

No application fee

Applying to the program is free. The barrier was never the cost — it was the paperwork.

The tenant stays current

With back rent cleared and two months paid ahead, the tenancy resets — often without anyone moving out.

Other ServicesLicensing & city-tax compliance

Get licensed & city-tax compliant — the right way.

Beyond getting your back rent paid, we also handle licensing and compliance with city taxes. To legally rent in Philadelphia you need a valid Rental License — and it comes with a few steps that have to happen in the right order. We handle all of them, so you're cleared to operate without the runaround.

Why you need a Philadelphia rental license

Why you need a rental license in Philadelphia.

Without a valid Rental License you can't legally collect rent, you can't enforce an eviction, and you're racking up fines every month. The good news: it's tedious paperwork, but simple — and we handle all of it.

What happens if you don't have one

  • You can't legally collect rent. Renting without a valid license puts you out of compliance with the Philadelphia Property Maintenance Code from day one.
  • You can't enforce an eviction. Philadelphia courts can dismiss an eviction if you don't hold a valid Rental License and can't show you gave the tenant a Certificate of Rental Suitability.
  • You face fines and penalties. Operating unlicensed exposes you to L&I violations and per-day penalties that add up fast.
  • It quietly blocks everything downstream. A missing or lapsed license can stall a sale, a refinance, or a rent-assistance filing.

What you need to get licensed

  • A Business Tax Account (BIRT) with the Department of Revenue — the first link in the chain.
  • A Commercial Activity License, unless you qualify for the owner-occupied exception (below).
  • A valid Rental License from L&I — renewed every year before it lapses.
  • A Certificate of Rental Suitability, issued within 60 days before a new tenant moves in.
  • To be current on city taxes and clear of open code violations.
The Certificate of Rental Suitability, in plain terms: a document the City requires you to obtain within 60 days before a new tenant moves in, and to give to every new tenant when their lease starts — along with the City's partners-for-good-housing handbook. Skip it and you can lose the right to evict that tenant for nonpayment. We pull it as part of the license package.

This is the question most landlords search for — how to get a rental license in Philadelphia, what the requirements are, and why it matters. The honest answer: the requirements aren't complicated, but the order, renewals, and certificate trip people up. That's exactly the part we do for you.

Why you need a Commercial Activity License

Do you need a Commercial Activity License?

For most Philadelphia landlords, yes — the City treats renting as a business, so this license usually has to be in place before your Rental License can issue. It's free but mandatory, and it sits in a specific spot in the order. We sort out whether you need it and handle it if you do.

The order matters — do it in this sequence

  • 1. Business Tax Account / BIRT first. Open a Business Tax Account with the Department of Revenue before anything else. Nothing downstream issues without it.
  • 2. Commercial Activity License next. With the tax account in place, you obtain the Commercial Activity License from L&I.
  • 3. Then the Rental License. Only once the account and license are in place will L&I issue your Rental License.

Get the order wrong and the application stalls. We set up each link in sequence so it never bounces back.

What you need to know

  • It's free — but mandatory. No fee for the Commercial Activity License, yet you can't skip it (unless you qualify for the exception below).
  • You must be current on city taxes. The City won't issue it if you have outstanding filings or an open balance.
  • It's the gate to the Rental License. No Commercial Activity License (where required) means no Rental License means no legal right to collect rent.
The exception — 4 or fewer units, owner-occupied: if your building has 4 or fewer units and you (the owner) live in one of them, you do not need a Commercial Activity License. You still need the Business Tax Account and the Rental License — just not this middle step. Our intake asks for unit count and owner-occupancy so we route you the right way automatically.
Must be current on city taxes: a tax balance or unfiled return is the single most common reason a Commercial Activity License — and the Rental License behind it — gets blocked. If that's you, start with City Tax Compliance and we'll clear the hold first, then license.

Philadelphia rental licensing for landlords

The license chain, in the right order.

1

Business Tax Account first

Open a Business Tax Account (a BIRT account) with the Department of Revenue before anything else. Licensing won't issue without it.

2

Commercial Activity License

Next, a Commercial Activity License — unless the property has four or fewer units and you live in one of them. Then this step is skipped.

3

Then the Rental License

With the account (and license, if required) in place, L&I issues the Rental License. We also pull your Certificate of Rental Suitability.

The owner-occupied exception: if the building has 4 or fewer units and you (the owner) live in one of them, you do not need a Commercial Activity License — you still need the Business Tax Account and the Rental License. The intake below asks for unit count and owner-occupancy so we route you correctly.
Certificate of Rental Suitability: Philadelphia requires this certificate to be issued within 60 days before a new tenant moves in, and you must give it to the tenant at the start of each tenancy. We obtain it as part of the license package.

Before L&I will issue or renew a Rental License, the owner must be current on city taxes and filings and clear of open code violations. If you have an open tax balance or unfiled returns, start with City Tax Compliance — we clear the hold first, then license.

Rental License intake

Tell us about you and the property.

The questions about unit count, owner-occupancy, and what you already have determine exactly which steps you need.

1

About you (the owner)

Who the license will be issued to.

Please enter your full name.

Leave blank if you own in your personal name.

Enter a valid email address.

Enter a valid phone number (at least 10 digits).

2

The property

The rental you need licensed.

Enter the property address.

Counts toward the 4-or-fewer-units test for the Commercial Activity License exception.

Enter the number of units (1 or more).

Let us know whether you live on-site.

Good news: with 4 or fewer units and you living on-site, you likely don't need a Commercial Activity License — just the Business Tax Account and the Rental License. We'll confirm against L&I.
3

What you already have

This tells us where in the chain to start. Skip anything you're unsure about.

The Business Tax Account (BIRT) from the Dept of Revenue is the first link in the chain — the Rental License can't issue without it.

If you have it handy — otherwise we can look it up.

Required before the Rental License unless you have 4 or fewer units and live in one.

If you're renewing, give us the expiration so we file before it lapses.

Licenses must be renewed annually; we'll calendar the renewal.

4

Open code violations

L&I won't issue while there are open code violations on the property.

We'll help map a path to clearing them so the license can issue.

5

Authorize us & finish

One checkbox lets us act for you.

You must authorize us to act on your behalf.

No obligation. We confirm exactly which steps you need before any work begins. By submitting, you agree to be contacted about your licensing.

Philadelphia city tax compliance for landlords

Clear the tax hold that's blocking your Rental License.

Before Philadelphia will issue or renew a Rental License, you must be current on city taxes and filings — the Business Income & Receipts Tax (BIRT) and related filings. An unresolved balance or a missing return quietly blocks your license. We set up your Business Tax Account, file the outstanding returns, and clear the holds so you can get licensed.

Set up your tax account

We open your Business Tax Account (BIRT) with the Department of Revenue — the prerequisite for everything downstream, including the Rental License.

File the back returns

Missing BIRT or related filings stall licensing. We prepare and file the outstanding returns to get your account current.

Clear the hold or lien

We resolve the balance, hold, or lien standing between you and a valid license — and confirm the city shows you compliant.

Why this comes first: a tax balance or an unfiled return is the most common reason a Rental License application gets denied or never moves. Clear the city side, then license. We'll sequence both.

City tax compliance intake

A few questions tell us exactly what to set up, file, or clear.

1

About you

The owner or entity the tax account belongs to.

Enter the owner or entity name.

Enter a valid email address.

Enter a valid phone number (at least 10 digits).

Enter how many Philadelphia properties you own (1 or more).

2

Where you stand with the city

This tells us what to set up, file, or clear. "Not sure" is a fine answer — we'll check.

If you have it handy — otherwise we can look it up.

Missing returns block a Rental License even if you owe nothing.

A ballpark is fine — we'll pull the exact figures from the city.

3

What you need

Check all that apply — pick "Not sure" and we'll figure it out with you.

Most landlords coming here for a Rental License need at least the first item.

4

Authorize us & finish

One checkbox lets us act for you.

You must authorize us to act on your behalf.

No obligation. We review your city standing first and tell you exactly what's needed. By submitting, you agree to be contacted about your tax compliance.

Track record

Built on real Philadelphia diversion filings.

Direct deposit
Paid straight to your bank
~1.5 months
Median to payment
Up to $3,500
Back rent recovered + 2 months future
$0
Cost to apply — not a loan

Figures reflect real Philadelphia Eviction Diversion / Targeted Financial Assistance filings managed to date. The $3,500 figure is the cap on recoverable back rent, not an eligibility ceiling.

Shared client portal

Every case across both services, in one view.

Once you're a client, this dashboard shows your real properties, live City application statuses, and direct-deposit payment receipts — your back-rent cases and licensing side by side. Below is a sample preview.

Welcome back, Marcus Reed

Reed Property Group LLC · 4 properties · 7 active cases

Sample data — your live portal shows your real properties

7

Total active cases

$9,800

Recovered to date

4

In-progress applications

$14,250

Owed — still pursued

26

Avg. days to payment

Your rent-assistance cases

Sample preview · 7 cases across 4 Philadelphia properties
StatusTenantPropertyOwedTFA amountCourt dateStageLast 90 daysAction
Payment Received
gap
Dwayne Carter
EDP-2026-04417
1932 N 5th St
Unit B · $1,150/mo
$3,400$3,400Diversion closedPaid by direct depositView receipt
Payment Received
moratorium
Rosa Mendez
EDP-2026-04388
5417 Chester Ave
Unit 2 · $1,300/mo
$3,500$6,40060-day moratoriumNo-file until Aug 12View receipt
In Review by City
gap
Tyrell Banks
EDP-2026-05021
2210 W Lehigh Ave
Unit 1 · $1,050/mo
$4,200PendingApplication submittedSubmitted May 30Track status
Approved · Awaiting deposit
gap
Janelle Foster
EDP-2026-04902
5417 Chester Ave
Unit 4 · $1,300/mo
$2,950$5,550Approved — fundingApproved Jun 8View details
Gathering Documents
no_filing
Kevin O'Neill
EDP-2026-05110
848 E Willard St
Unit A · $980/mo
$3,920TBDDiversion openedNeed rent ledgerUpload docs
In Review by City
no_filing
Aisha Coleman
EDP-2026-05064
2210 W Lehigh Ave
Unit 3 · $1,050/mo
$3,180PendingJul 09, 2026Diversion (eviction stayed)EVP filed May 22Track status
Monitoring
no_filing
Brandon Pierce
Not yet filed
848 E Willard St
Unit C · $980/mo
$2,940Pre-diversion (3 mo. behind)Eligible to openOpen case
Paid / received In progress In review by City Monitoring

A static preview of the shared client portal. Once you're a client, this dashboard shows your real properties, live City application statuses, and direct-deposit payment receipts.

Questions, answered

Back rent, licensing, and how it all works.

The eviction diversion program, Targeted Financial Assistance, the $3,500 cap, payment timing, the rental-license chain, and whether your case qualifies.

My tenant is behind on rent. Will the City really pay it?

Yes. Through the City's Eviction Diversion Program you can elect the Targeted Financial Assistance (TFA) track, under which the City pays your tenant's past-due rent (up to a $3,500 recovery cap) plus two months of future rent — by direct deposit to you. It's not a loan, and there's no application fee.

What is the Eviction Diversion Program (EDP)?

It's permanent Philadelphia law (Ordinance #220655, codified at Phila. Code § 9-811). Before filing most evictions, a landlord must send a notice of diversion rights and participate in good faith for at least 30 days. Within diversion, you can choose the TFA track instead of mediation — the track that gets you paid.

Is the $3,500 a limit on whether my tenant qualifies?

No — this is the most common misunderstanding. The $3,500 is a cap on the back rent the program will recover, not an eligibility ceiling. A tenant who owes more than $3,500 still qualifies. You settle the back-due balance at the $3,500 cap and still receive the two future months on top.

How is the money paid, and how long does it take?

Funds are paid by direct deposit into your bank account. The City says payment is possible within 30 days, though timing can vary case to case — across our real cases the median has run about 1.5 months.

Does this cost me anything?

The program costs the landlord nothing: it's not a loan, there's no repayment, and there's no application fee. The funds are an assistance payment, not credit against future rent.

What is the 60-day moratorium?

After TFA pays the two future months, a 60-day window follows during which you cannot file for eviction. The month you submit the rent ledger sets the window — submit in June, get paid for July & August, and September & October fall under the moratorium. See the timeline.

If it's free and available, why do I need a service?

The money isn't the hard part — the application is. It runs through the City's portal, needs specific documents in a specific order, and quietly stalls if anything is missing. The City's site gives you an application number but no single consolidated view of your cases. We run the whole filing and consolidate every application into one view — so it never stalls on a missing document.

Will my tenant have to move out?

Often not. With the back rent cleared and two months paid ahead, many tenancies reset and the tenant stays. When a case isn't resolved, diversion tends to channel even hard cases toward a negotiated, mutual outcome rather than a forced lockout.

Why do I need a rental license in Philadelphia?

To legally rent property in Philadelphia you must hold a valid Rental License from Licenses & Inspections (L&I). Without it you can't legally collect rent, you can't enforce an eviction, and you're exposed to fines and per-day penalties for operating unlicensed. The license must be renewed every year, and you must give each new tenant a Certificate of Rental Suitability obtained within 60 days before move-in. That's the licensing & compliance side of what we do.

What are the rental-license requirements, and how do I get one?

Getting a Philadelphia rental license is a chain done in order: first a Business Tax Account (BIRT) with the Department of Revenue, then a Commercial Activity License (unless you have 4 or fewer units and live in one), then the Rental License from L&I, plus a Certificate of Rental Suitability for each new tenant. You must also be current on city taxes and clear of open code violations. We set up each step in sequence and obtain the certificate as part of the package.

Do I need a Commercial Activity License?

Most Philadelphia landlords do. Renting property is treated as operating a business, and a Commercial Activity License is generally required before a Rental License can issue. It's free but mandatory, you must be current on city taxes to obtain it, and it comes after your Business Tax Account and before your Rental License. The exception: if your building has 4 or fewer units and you (the owner) live in one of them, you don't need a Commercial Activity License — though you still need the Business Tax Account and the Rental License.

How do I get started?

For back rent, send us your name, contact info, number of units, and the approximate balance your tenant owes — we review it free and tell you whether the City will likely pay. For licensing or tax compliance, tell us about the property and what you already have. Start here.

Back RentApply for back rent

Apply to get your tenant's back rent paid.

Fill out the form below and we'll file your application with the City — back rent up to $3,500 plus two months of future rent, by direct deposit to your bank. It costs you nothing. Need licensing or tax help instead? See licensing & compliance.

1

About you (the owner)

Who we're filing on behalf of.

Please enter your full name.

Leave blank if you own in your personal name.

Enter a valid email address.

Enter a valid phone number (at least 10 digits).

Enter the number of units (1 or more).

2

The property

The rental this application is for.

Enter the property address.

Leave blank for a single-family / whole-home rental.

Enter the monthly rent amount.

3

The tenant

The household on the lease. Contact details help, but aren't required.

Enter the tenant's name.

Enter a valid email or leave blank.

Enter a valid phone or leave blank.

The start of the current tenancy, if you have it.

4

The money owed

What the tenant is behind.

The City recovers back rent up to $3,500 — if your tenant owes more, you can still apply and settle the balance at $3,500, plus you receive two months of future rent.

Enter the total back rent owed.

Enter how many months behind.

5

Your documents

Upload what you have now — you don't need everything to apply. Submit with what you've got, and we'll email you a secure link to add anything missing, so you never lose your place.

The current signed lease for this tenancy.

Should match the back rent amount you entered above — the City requires this to pay. Don't have a rent ledger or rent roll? Submit without it — we can build one for you.

Deed, recent property-tax bill, or a recorded ownership document.

A completed IRS Form W-9 for the owner / entity receiving payment. Don’t have one? Download a blank W-9 and fill it in.

A voided check or a bank statement showing the account that will receive the direct-deposit payment.

The City requires all of these before it can approve and pay — but you don't need them to start. Anything you don't upload now, we'll request by secure link so your application keeps moving. A lead-safe certificate may also be requested after submission.

6

Eviction-diversion status

Has a diversion / eviction-diversion case already been filed for this tenancy?

If diversion was already approved, you have a 5-day window to apply for TFA — tell us right away so we don't miss it.

7

Fee, authorization & finish

How we're paid, and the authorizations that let us act for you.

Our fee: success-based — 33% of the funds the City pays on your case (back rent plus the two months of future rent). If the City doesn't pay, you owe us nothing — no upfront cost and no application fee. Full terms are in the Service Agreement.

You must authorize us to file on your behalf.

Please review and agree to the Service Agreement to continue.

No upfront cost and no application fee — our 33% fee applies only if the City pays. By submitting, you authorize us to file and agree to the Service Agreement.

Talk to a human

Request your free case review.

Tell us about your rental and the balance owed — or which license you need. We'll tell you whether the City will pay, and handle the entire filing if it's a fit. No fee, no obligation.

What happens next

  • We review your details — usually within one business day.
  • We tell you straight whether the City will likely pay.
  • If it's a fit, we open diversion and elect the TFA track.
  • We run the portal application so it never stalls.
  • The City sends the funds by direct deposit straight to you.
Prefer to talk? Call (215) 402-6882 or email info@rentalassistanceservices.com.

Owed more than $3,500? You still qualify — see what you can collect.

No fee. No obligation. We only get involved if it's a fit. By submitting, you agree to be contacted about your case.