Shared client portal
Every case across both services, in one view.
Once you're a client, this dashboard shows your real properties, live City application statuses, and direct-deposit payment receipts, with your back-rent cases and licensing side by side. Below is a sample preview.
7
Total active cases
$9,800
Recovered to date
4
In-progress applications
$14,250
Owed, still pursued
26
Avg. days to payment
Your rent-assistance cases
Sample preview · 7 cases across 4 Philadelphia properties| Status | Tenant | Property | Owed | TFA amount | Court date | Stage | Last 90 days | Action |
|---|---|---|---|---|---|---|---|---|
| Payment Received gap | Dwayne Carter EDP-2026-04417 | 1932 N 5th St Unit B · $1,150/mo | $3,400 | $3,400 | None | Diversion closed | Paid by direct deposit | View receipt |
| Payment Received Protection period | Rosa Mendez EDP-2026-04388 | 5417 Chester Ave Unit 2 · $1,300/mo | $3,500 | $6,400 | None | Two-month TFA Protection Period | No-file until Aug 12 | View receipt |
| In Review by City gap | Tyrell Banks EDP-2026-05021 | 2210 W Lehigh Ave Unit 1 · $1,050/mo | $4,200 | Pending | None | Application submitted | Submitted May 30 | Track status |
| Approved · Awaiting deposit gap | Janelle Foster EDP-2026-04902 | 5417 Chester Ave Unit 4 · $1,300/mo | $2,950 | $5,550 | None | Approved (funding) | Approved Jun 8 | View details |
| Gathering Documents no_filing | Kevin O'Neill EDP-2026-05110 | 848 E Willard St Unit A · $980/mo | $3,920 | TBD | None | Diversion opened | Need rent ledger | Upload docs |
| In Review by City no_filing | Aisha Coleman EDP-2026-05064 | 2210 W Lehigh Ave Unit 3 · $1,050/mo | $3,180 | Pending | Jul 09, 2026 | Diversion (eviction stayed) | EVP filed May 22 | Track status |
| Monitoring no_filing | Brandon Pierce Not yet filed | 848 E Willard St Unit C · $980/mo | $2,940 | Not yet | None | Pre-diversion (3 mo. behind) | Eligible to open | Open case |
A static preview of the shared client portal. Once you're a client, this dashboard shows your real properties, live City application statuses, and direct-deposit payment receipts.
Talk to a human
Request your free case review.
Tell us about your rental and the balance owed, or which license you need. We'll tell you whether the City will pay, and handle the entire filing if it's a fit. No fee, no obligation.
What happens next
- We review your details, usually within one business day.
- We tell you straight whether the City will likely pay.
- If it's a fit, we open diversion and elect the TFA track.
- We run the portal application so it never stalls.
- Approved funds reach you by direct deposit.
Owed more than $3,500? You can still be considered if you agree to waive the amount over $3,500. See what you can collect.
First, are you the landlord or the tenant?
We're hired by property owners. One click, and we'll show you the right thing.
Rental Assistance Philadelphia is a private filing service hired by owners. We are not the City and we do not represent tenants.
✓ Landlord / property manager